REMOTE LEARNING & TECHNOLOGY SUPPORT
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Remote Learning Support

REMOTE LEARNING FAQS

Thank you for your patience as we all become adjusted to remote learning this fall! As you can imagine, our Help Lines are experiencing a high call volume right now. If you are unable to get through to speak with someone right away, you may be able to find the answer to your question through our “How-To Video” library, or our Remote Learning Handbook


As a rule of thumb, please remember the following as we get started with remote learning:


There will be times when your child cannot log on, the internet isn’t working, you and your child are both feeling frustrated — take a break. Snuggle on the couch and read a book. Enjoy a snack together. In these early days it is critical to help ensure that the experience of learning is positive and enjoyable for your child. There will be plenty of time to catch up on assignments when he or she is feeling better.


CLICK HERE FOR ANSWERS TO FREQUENTLY ASKED QUESTIONS 

Contact Us For Assistance

Technology & Social Services Helpline
(440) 830-HELP (4357)

Español Linea
(440) 830-4088

Mercy School Based Health Clinic
Schedule a virtual visit: (440) 370-5446
Certified Nurse Practitioner: Katie Malear
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